This document explains how to integrate with Front as a provider once you’re a customer of Surfboard.
Once you’ve accepted the Surfboard invitation via our dashboard, you will sign in to “Manage” platform where you would connect to your Front account via OAuth 2.0.
Once connected, you enter your details through an implementation process where we learn about your target response times, categorisation of tickets and other details before generating a forecast for them and displaying this within our dashboard.
Any questions? Reach out to [email protected]